1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. For detailed information on data protection, please refer to the privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact information in the section “Information on the Responsible Party” of this privacy policy.

How do we collect your data?

Some of your data is collected when you provide it to us, for example by filling out a contact form.

Other data is collected automatically or with your consent when you visit the website via our IT systems. This mainly includes technical data (e.g., web browser, operating system, or time of page access). This data is collected automatically as soon as you access the website.

What do we use your data for?

Some of the data is collected to ensure the website functions correctly. Other data may be used to analyze your user behavior. If contracts are concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders, or other inquiries.

What rights do you have regarding your data?

You have the right to obtain free information about the origin, recipients, and purpose of your stored personal data at any time. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you may revoke this consent at any time for the future. Additionally, you have the right to request the restriction of the processing of your personal data under certain circumstances. You also have the right to lodge a complaint with the competent supervisory authority.

For these and other questions regarding data protection, you can contact us at any time.

Analysis Tools and Third-Party Tools

When visiting this website, your browsing behavior may be statistically analyzed, primarily using so-called analysis programs.

Detailed information on these analysis programs can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

IONOS

Provider: IONOS SE, Elgendorfer Str. 57, 56410 Montabaur (hereinafter “IONOS”). When you visit our website, IONOS records various log files, including your IP address. For details, see IONOS’s privacy policy: IONOS Privacy Policy.

The use of IONOS is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the reliable display of our website. If consent is requested, processing takes place solely based on Art. 6(1)(a) GDPR and § 25(1) TDDDG, to the extent that consent includes storing cookies or accessing information on the user’s device (e.g., device fingerprinting). Consent can be revoked at any time.

Order Processing

We have concluded a contract for order processing (AVV) for the use of the above service. This legally required contract ensures that the provider processes personal data of our website visitors only according to our instructions and in compliance with GDPR.

3. General Information and Mandatory Disclosures

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and how we use it. It also explains the purpose and manner of processing.

Please note that data transmission over the Internet (e.g., when communicating via email) can have security gaps. Complete protection of data from access by third parties is not possible.

Responsible Party

The responsible party for data processing on this website is:

Carolin Huber

Edmund-Probst-Str.

87509 Immenstadt

The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g., names, email addresses).

Storage Duration

Unless a more specific storage period is stated in this privacy policy, your personal data remains with us until the purpose for data processing no longer applies. If you request deletion or revoke consent, your data will be deleted unless we have legally permissible reasons to retain it (e.g., tax or commercial law retention periods); in that case, deletion occurs after these reasons expire.

Legal Basis for Data Processing on This Website

If you have consented to data processing, we process your personal data based on Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR for special categories of data. If you have explicitly consented to the transfer of personal data to third countries, processing is also based on Art. 49(1)(a) GDPR. If you consented to cookies or access to information on your device (e.g., device fingerprinting), processing is also based on § 25(1) TDDDG. Consent can be revoked at any time. Data necessary for contract fulfillment or pre-contractual measures is processed based on Art. 6(1)(b) GDPR. Data may also be processed for legal obligations (Art. 6(1)(c) GDPR) or based on legitimate interests (Art. 6(1)(f) GDPR).

Recipients of Personal Data

We work with various external parties in our business operations. Personal data is shared with these parties only when necessary for contract fulfillment, required by law (e.g., tax authorities), based on legitimate interest, or allowed by other legal bases. For processors, data is shared only under a valid processing contract.

Withdrawal of Consent

Many processing operations are only possible with your explicit consent. You may revoke consent at any time. The legality of data processing before the revocation remains unaffected.

Right to Object

You have the right to object to data processing under certain legal bases and to direct marketing (Art. 21 GDPR).

Right to Complain to Supervisory Authority

You may file a complaint with the competent authority if GDPR violations occur.

Right to Data Portability

You may request your data in a machine-readable format.

Right to Access, Correction, and Deletion

You may request access, correction, or deletion of your personal data at any time.

Right to Restrict Processing

Under certain circumstances, you may request the restriction of processing instead of deletion.

SSL/TLS Encryption

This website uses SSL/TLS encryption for security. Encrypted connections are indicated by “https://” and a lock icon.

Encrypted Payments

Payment data is processed only via encrypted SSL/TLS connections.

Objection to Advertising Emails

The use of contact data published in the imprint for sending unsolicited advertising is objected to. Legal steps may be taken in case of spam.

4. Data Collection on This Website

Our websites use so-called “cookies.” Cookies are small data packages and do not harm your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted after your visit ends. Persistent cookies remain on your device until you delete them yourself or they are automatically removed by your web browser.

Cookies can originate from us (first-party cookies) or from third parties (so-called third-party cookies). Third-party cookies allow the integration of certain third-party services within websites (e.g., cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., shopping cart functionality or video display). Other cookies can be used to analyze user behavior or for advertising purposes.

Cookies required to carry out electronic communication, provide certain functions requested by you (e.g., shopping cart), or optimize the website (e.g., cookies to measure web traffic) (necessary cookies) are stored based on Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for technically error-free and optimized provision of its services. If consent for storing cookies and similar recognition technologies has been requested, processing is carried out solely based on this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); consent can be revoked at any time.

You can configure your browser to be informed about the setting of cookies and allow cookies only on a case-by-case basis, exclude acceptance of cookies for specific cases or generally, and enable automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Which cookies and services are used on this website can be found in this privacy policy.

Consent via Usercentrics

This website uses the consent technology from Usercentrics to obtain your consent for storing certain cookies on your device or for using certain technologies and to document this in a data-protection-compliant manner. The provider of this technology is Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Website: https://usercentrics.com/de/ (hereinafter “Usercentrics”).

When you visit our website, the following personal data is transmitted to Usercentrics:

Your consent(s) or the revocation of your consent(s)
Your IP address
Information about your browser
Information about your device
Time of your visit to the website
Geolocation

Furthermore, Usercentrics stores a cookie in your browser to assign your given consent or its revocation. The collected data is stored until you request its deletion, delete the Usercentrics cookie yourself, or the purpose of data storage no longer applies. Mandatory statutory retention obligations remain unaffected.

The use of Usercentrics is to obtain the legally required consents for the use of certain technologies. The legal basis for this is Art. 6(1)(c) GDPR.

Server Log Files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and version
Operating system used
Referrer URL
Hostname of the accessing computer
Time of the server request
IP address

A merge of these data with other data sources does not occur.

The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free display and optimization of the website – for this purpose, server log files must be recorded.

Contact Form

If you send inquiries via our contact form, your data from the inquiry form, including the contact data provided there, will be stored for the purpose of processing the inquiry and in case of follow-up questions. This data will not be shared without your consent.

Processing of this data is based on Art. 6(1)(b) GDPR if your inquiry is related to the fulfillment of a contract or required for pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling inquiries directed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), if obtained; consent can be revoked at any time.

The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after processing your request). Mandatory statutory provisions, especially retention periods, remain unaffected.

Communication via WhatsApp

For communication with our customers and other third parties, we use the instant messaging service WhatsApp. Provider: WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

Communication is end-to-end encrypted (peer-to-peer), preventing WhatsApp or others from accessing the content. However, WhatsApp receives access to metadata generated during communication (e.g., sender, recipient, time). WhatsApp also states that it shares personal data with its US parent company, Meta. Details are in WhatsApp’s privacy policy: https://www.whatsapp.com/legal/#privacy-policy.

Use of WhatsApp is based on our legitimate interest in fast and effective communication with customers, prospects, and business partners (Art. 6(1)(f) GDPR). If consent was obtained, processing is based solely on consent, which can be revoked at any time with future effect.

Messages exchanged via WhatsApp remain with us until you request deletion, revoke consent, or the purpose for storage ends. Mandatory statutory provisions, especially retention periods, remain unaffected.

The company is certified under the “EU-US Data Privacy Framework” (DPF), an agreement ensuring compliance with EU data protection standards for US data processing. More info: https://www.dataprivacyframework.gov/participant/7735.

We use WhatsApp Business. Data transfer to the US is based on the EU Commission’s standard contractual clauses: https://www.whatsapp.com/legal/business-data-transfer-addendum.

Communication via Signal

We also use the instant messaging service Signal for communication. Provider: Privacy Signal Messenger, LLC, 650 Castro Street, Suite 120-223, Mountain View, CA 94041 (hereinafter “Signal”).

Communication is end-to-end encrypted (peer-to-peer), preventing Signal or others from accessing content. Signal, however, receives technical data generated during communication (e.g., Auth Tokens, Keys, Push Tokens).

Details: https://signal.org/legal/#privacy-policy.

Use is based on our legitimate interest in fast, effective communication (Art. 6(1)(f) GDPR). If consent is obtained, processing is based solely on consent, revocable at any time.

Messages exchanged via Signal remain with us until deletion is requested, consent revoked, or the purpose ends. Mandatory statutory provisions remain unaffected.

Communication via Telegram

We also use Telegram for communication. Provider: Telegram Messenger LLP, 71-75 Shelton Street, Covent Garden, London, UK.

Communication via Telegram is encrypted between device and server. End-to-end encryption is only available for secret chats; standard chats are not end-to-end encrypted. Telegram receives metadata (e.g., sender, recipient, time, device, OS, IP address, username).

Use is based on our legitimate interest in fast, effective communication (Art. 6(1)(f) GDPR).

Details: https://telegram.org/privacy/de.

Registration on This Website

You can register to use additional functions. Data entered is used only for the purpose of the specific service. Mandatory fields must be fully completed, otherwise registration will be denied.

For important updates (e.g., changes in service scope), the email provided at registration is used for communication. Processing is based on Art. 6(1)(b) GDPR. Data is stored as long as registration exists and then deleted. Legal retention periods remain unaffected.

ProvenExpert

We use ProvenExpert review seals. Provider: Expert Systems AG, Quedlinburger Str. 1, 10589 Berlin, https://www.provenexpert.com.

ProvenExpert allows displaying customer reviews in a seal on our website. Language settings are also recorded.

Use is based on Art. 6(1)(f) GDPR. If consent is obtained, processing is based on Art. 6(1)(a) GDPR and § 25(1) TDDDG; consent can be revoked anytime.

5. Analytics Tools and Advertising

Google Ads

We use Google Ads, an online advertising program by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads allows displaying ads on Google search or third-party websites based on user search terms (keyword targeting) and user data (e.g., location, interests) (audience targeting). We can analyze which search terms triggered ads and clicks.

Use is based on your consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG). Consent can be revoked at any time.

Data transfer to the US is based on EU Commission standard contractual clauses. Details: https://policies.google.com/privacy/frameworks and https://business.safety.google/controllerterms/.

Google is certified under the EU-US Data Privacy Framework (DPF): https://www.dataprivacyframework.gov/participant/5780.

6. Newsletter

Newsletter Data

To subscribe, we require your email and verification info to ensure you own the email and consent to receiving newsletters. Other data is optional.

Brevo

We use Brevo (Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin) for sending newsletters. Data entered for newsletter subscription is stored on their servers in Germany.

Data Analysis by Brevo

Brevo allows analysis of newsletter campaigns (opens, clicks, conversions, clustering by age, gender, location).

To opt out of analysis, unsubscribe via the link in every newsletter.

More info: https://www.brevo.com/de/newsletter-software/.

Legal Basis

Processing is based on your consent (Art. 6(1)(a) GDPR). Consent can be revoked anytime.

Storage Duration

Data is stored until newsletter unsubscription; blacklists may store your email for preventing future mailings.

Processor Agreement

We have a data processing agreement with Brevo to ensure GDPR compliance.

7. Plugins and Tools

Google reCAPTCHA

We use Google reCAPTCHA (Google Ireland Limited) to verify if form submissions are by humans or bots. reCAPTCHA analyzes visitor behavior (IP, time on site, mouse movements) and sends data to Google.

Analysis runs in the background; users are not notified.

Storage and analysis are based on Art. 6(1)(f) GDPR. If consent obtained, processing is based on Art. 6(1)(a) GDPR and § 25(1) TDDDG; consent is revocable.

More info: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.

Google is certified under the EU-US Data Privacy Framework: https://www.dataprivacyframework.gov/participant/5780.

8. eCommerce and Payment Providers

Processing of Customer and Contract Data

We collect, process, and use personal customer and contract data to establish, manage, and modify our contractual relationships. Personal data regarding the use of this website (usage data) is collected, processed, and used only to the extent necessary to enable the user to access the service or to carry out billing. The legal basis for this is Art. 6(1)(b) GDPR.

The collected customer data will be deleted after the completion of the order or termination of the business relationship and after the expiration of any statutory retention periods. Statutory retention periods remain unaffected.

Data Transfer upon Conclusion of a Contract for Online Shops, Retailers, and Shipping

If you order goods from us, we forward your personal data to the shipping company responsible for delivery and to the payment service provider responsible for processing the payment. Only such data that the respective service provider requires to perform its task will be shared. The legal basis for this is Art. 6(1)(b) GDPR, which permits the processing of data to fulfill a contract or pre-contractual measures. If you have given your consent in accordance with Art. 6(1)(a) GDPR, we will provide your email address to the shipping company responsible for delivery so that it can inform you by email about the status of your order; you can revoke this consent at any time.

Data Transfer upon Conclusion of a Contract for Services and Digital Content

We only transmit personal data to third parties if this is necessary for contract processing, e.g., to the financial institution handling the payment.

Further transfer of data does not occur, or only occurs if you have explicitly consented to the transfer. Your data will not be shared with third parties without your explicit consent, e.g., for advertising purposes.

The basis for data processing is Art. 6(1)(b) GDPR, which permits processing of data to fulfill a contract or pre-contractual measures.

Payment Services

We integrate third-party payment services on our website. When you make a purchase from us, your payment data (e.g., name, payment amount, bank details, credit card number) is processed by the payment service provider for the purpose of payment processing. The respective contractual and privacy terms of the providers apply to these transactions. The use of payment service providers is based on Art. 6(1)(b) GDPR (contract execution) and in the interest of ensuring a smooth, comfortable, and secure payment process (Art. 6(1)(f) GDPR). Where your consent is required for specific actions, Art. 6(1)(a) GDPR is the legal basis; consents can be revoked at any time for the future.

The following payment services/providers are used on this website:

PayPal

The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”).

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: PayPal Privacy.

Apple Pay

Provider: Apple Inc., Infinite Loop, Cupertino, CA 95014, USA. Privacy policy: Apple Privacy.

Google Pay

Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Privacy policy: Google Privacy.

Stripe

Provider for EU customers: Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (“Stripe”).

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details: Stripe Privacy and GDPR Guide.

Klarna

Provider: Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (“Klarna”). Klarna offers various payment options (e.g., installment payments). If you choose to pay via Klarna (Klarna Checkout), Klarna will collect various personal data from you and uses cookies to optimize the checkout experience. Cookie details: Klarna Cookies. Privacy policy: Klarna Privacy.

Amazon Pay

Provider: Amazon Payments Europe S.C.A., 38 avenue J.F. Kennedy, L-1855 Luxembourg. Privacy policy: Amazon Pay Privacy.

American Express

Provider: American Express Europe S.A., Theodor-Heuss-Allee 112, 60486 Frankfurt am Main, Germany (“American Express”). Data may be transferred to the parent company in the USA based on Binding Corporate Rules. Details: AmEx BCR. Privacy policy: AmEx Privacy.

Mastercard

Provider: Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium (“Mastercard”). Data may be transferred to the parent company in the USA based on Binding Corporate Rules. Details: Mastercard Privacy and BCRs.

VISA

Provider: Visa Europe Services Inc., London Branch, 1 Sheldon Square, London W2 6TT, UK (“VISA”). The UK is considered a data-secure third country, with data protection equivalent to the EU. Data may also be transferred to the parent company in the USA under the EU Commission’s standard contractual clauses. Details: Visa Privacy.

9. Audio and Video Conferencing

Data Processing

For communication with our customers, we use online conferencing tools. The specific tools we use are listed below. When you communicate with us via video or audio conference over the Internet, your personal data is collected and processed by us and the provider of the respective conferencing tool.

The conferencing tools record all data you provide to use the tools (email address and/or phone number). They also process the duration of the conference, start and end times, number of participants, and other contextual information related to the communication (metadata).

Additionally, the tool provider processes all technical data required for online communication, including IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, and type of connection. If content is exchanged, uploaded, or otherwise shared within the tool, it is also stored on the servers of the tool provider, including cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other shared information.

Please note that we do not have full control over the data processing by the tools. Our options depend primarily on the provider’s corporate policies. Further information is available in the privacy policies of the respective tools listed below.

Purpose and Legal Basis

The conferencing tools are used to communicate with prospective or existing contractual partners or to provide services to our customers (Art. 6(1)(b) GDPR). They also serve to simplify and accelerate communication with us (legitimate interest, Art. 6(1)(f) GDPR). Where consent is required, the use of these tools is based on that consent, which can be revoked at any time for the future.

Retention Period

Data collected directly by us via video and conferencing tools will be deleted from our systems as soon as you request deletion, revoke consent, or the purpose of storage no longer applies. Stored cookies remain on your device until you delete them. Mandatory statutory retention periods remain unaffected.

We have no influence on the retention period of your data stored by the conferencing tool providers for their own purposes. Please contact the providers directly for details.

Conferencing Tools Used

Zoom

We use Zoom. Provider: Zoom Communications Inc., San Jose, 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA. Privacy policy: Zoom Privacy.

Data transfer to the USA is based on the EU Commission’s standard contractual clauses. Details: Zoom SCC.

Zoom is certified under the EU-US Data Privacy Framework (DPF), which ensures compliance with EU data protection standards in the USA. More information: DPF Info.

Data Processing Agreement

We have concluded a data processing agreement (DPA) for the use of the above service. This legally required agreement ensures that the provider processes personal data of our website visitors only according to our instructions and in compliance with the GDPR.

1. Data Protection at a Glance

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2. Hosting

3. General Information and Mandatory Disclosures

Privacy Policy